Our owner Rod considers customer service a top priority. Here are a couple of comments from happy customers, found on www.popupexplorer.com.
My wife and I recently purchased a Forest River Rockwood 2701 SS from Brien's. I have never been treated so well by a dealership. All aspects of the purchase went extremely smooth. From the time a down payment was made until the trailer was pulled off the lot. The sales and service staff were extremely helpful and informative. I would strongly recommend Briens to anyone interested in purchasing a trailer or just looking for a great service department.
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If you are open to some other brands (Rockwood), then I would STRONGLY recommend you check out my new dealer - Briens RV. It is far but the price is well worth it. Case in point, there is a Rockwood dealer located 4 minutes from my house, but I am driving 60 minutes to get to Briens. His pricing is rock bottom. Like RV Wholesalers type prices. Adam hooked me up with this guy. He is a straight shooter and very easy going.
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Welcome to the Brien's RV blog. Here you will find information on recreational vehicles as well as special deals on our RV's , parts and accessories. We will also offer tips from our service department on the care and maintainence of your RV.
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- Brien's RV
- Brien's RV has been selling new and used recreational vehicles since 1956. Serving Pennsylvania, New Jersey and the New York area, we carry Forest River , Crossroads, Dutchmen and Starstream travel trailers as well as Alfa Leisure , Georgetown, and Four Winds motorhomes.
3 comments:
I have had terrible service from Briens RV. Their service department is by far the worst experience I have ever had.
Dear Anonymous,
As customer of Brien's I'm very surprise to hear anyone having or receiving terrible service as you stated.
My personal experience and other buddies in our camping group are that we are all extremely please with the service we have received from Brien's. I'm always suspicious when someone post as an anonymous poster. If you're a customer you should post your name or elaborate further on your situation. If I had to guess maybe your from another dealer, if your not, I strongly suggest you contact Greg or Rod and explain your complaint. I'm sure between the both of them they will find you positive soltuion.
I am happy customer of a 2007 Rockwood 2601
Adam Cole
Another happy Briens customer here. Rodd and Robin have always been very available, cordial and upfront with everything. The service department is great too! Granted, the facilities are a bit scary, but the techs get the job done and done right. BTW - I purchased my last camper from Media Camping center and their service techs did a HORRIBLE job. Not at Briens. Greg has always been cordial, friendly, helpful and always available.
I just wish they were closer to my house.
John Pogas
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